Why do I Get “fake path” message in NTR Service Desk?
What to do when you get the message "fake path" when doing a file transfer in NTR Service DeskInstructions
If you see "fake path" when doing file transfers with NTR Service Desk or when doing file uploads, you need to change a security setting in Internet Explorer.
Do the following: Go to Tools > Internet Option > Security > Custom; find "Include local directory path when uploading files to a server" and select Enable. Click OK.
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