Why do I get an error message regarding interactive services?
Why you might receive an error message regarding interactive services when trying to install an IRC on a computer running Windows 7, Windows Vista, or Windows Server 2008, and a possible work-around
Instructions
During the installation of an IRC (Installable Remote Control) on certain systems (mainly Windows 7 and Windows Server 2008), the installation might fail and generate the following error message:
"The NTRsupportInstallable RC service is marked as an interactive service. However, the system is configured not to allow interactive services. This service may not function properly."
For more information on interactive services, please refer to this Microsoft Article:
Information Regarding Interactive Services (Windows) from msdn.microsoft.com
Work-around:
This error is generated because the Windows service called Interactive Service Detection has not started. Please follow these steps to enable Interactive Service Detection:
Check that the IRC installer is not in progress and that the IRC has been uninstalled from the system.
- Open Control Panel
- Double click Administrative Tools
- Double click Services
- Select the Interactive Service Detection from the list and right click on it
- Select Start
- Right click Properties
- In Startup type select Enable
- Click OK
- Reboot system
After this, the IRC installer can be started and should complete successfully.