NTR Service Desk

Installing the NTR Service Desk Service on Windows 7

Installation of NTRadmin_XX.msi on a Windows 7 system Instructions When installing the NTR Service D ...

Why do I Get “fake path” message in NTR Service Desk?

What to do when you get the message "fake path" when doing a file transfer in NTR Service Desk ...

What are the minimum requirements for remote controls?

Lists the minimum requirements for optimal user experience with NTR products Instructions ...

Slow response in remote control and hardware acceleration

How to de-activate hardware acceleration in Windows XP if you suspect it is causing issues with response times when doi ...

Unable to log in to the console

Common reasons for console login difficulties Instructions There are generally two common scenarios ...

How do I uninstall the NTR Service Desk client manually?

How to manually uninstall the NTR Service Desk client Instructions Always try to uninstall the ...

Why do I get an error message regarding interactive services?

Why you might receive an error message regarding interactive services when trying to install an IRC on a computer runni ...

What are the standard ports that are used to connect?

Lists the standard ports used by NTR applications Instructions The standard ports are as fo ...

Load balanced Internet connection with NTR products

Possible problems and solutions when using a load balanced Internet connection Instructions If you ...

Event run times

Events that can be defined and the intervals of their run times Instructions Servic ...

I have forgotten my password

How to reset your password Instructions First you need go to the login page for your NTR product. To ...

Support Sections

Manuals

Tutorials

Forum

Tech Support

NTR Service Desk

NTRsupport Ultimate

Incident Manager

Support Articles

Why should I add rules to the chat channel?

How do I create and manage skills?

How are skills defined in the Chat module?

What level of security does the Chat module offer my company?

How do I test the integration of the Chat module in my corporate web infrastructure?

How do I create a test web page?

Can I create and use scripted (canned) answers?

Remote Desktop Google Gadget

Remote Desktop Widget on your website or Social Network page

Scheduled Maintenance of NTR Service Desk Free Platform, on March 4th from 02h (CET) to March 7th 02h (CET)

NTRsupport Ultimate Session Recording Enhancements

NTRsupport Platform Improvements - Barcelona

NTRsupport Platform Improvements - Barcelona

Updating the discontinued inquiero.com domain

How To Integrate A Code Page

How do I connect to a user who does not have permission to download executable files?

Installing the NTR Service Desk Service on Windows 7

How to clear the console autologin information

How to clear the console autologin information

Why do I Get “fake path” message in NTR Service Desk?

+1 (866) 459 2543 |

|

|

Privacy Policy

NTRglobal | Enterprise Grade SaaS Support and Administration Solutions for Companies of Any Size

Remote Software for Support and IT Administration

U.S.A. -

Copyright © 2001-2012 NTRglobal, All rights reserved