At Interop in New York City this week, we are pleased to premier NTR Cloud Service Desk, the first of a series of ITIL-based SaaS modules for IT automation, system management and remote support. Offering a new game plan for slashing maintenance costs by up to 70 percent while extending secure reach to manage assets on demand, NTR Service Desk delivers a "go as you grow" approach for companies to adopt and extend what they need for augmenting process into the Service Desk when they need it.
With open APIs and integration connectors to hundreds of existing enterprise systems for CRM, HR, Ticketing, ERP, Accounting systems and central reporting, NTR Service Desk helps IT rapidly scale, manage and configure 1000s of assets with on-demand multi-browser, multi-platform support inside or outside of the corporate network. Fast, flexible, proven SaaS from the leading IT Cloud Services provider, NTR Service Desk offers IT a new platform-as-a-service to rapidly deploy, integrate and manage enterprise assets today with automatic cloud readiness for updates on demand.
Celebrating 10 years of service excellence delivering SaaS for the service desk and help desks for 17,000 large enterprises around the world...
NTR Service Desk is the next evolution...more than SaaS...now you have a platform that flexibly integrates in days with any enterprise application or system (ERP, SAP, HR, CRM, etc.) to give you the complete picture of your enterprise assets...all from a central web console.
- Reduces ITSM costs by more than 70%
- Built on ITIL with flexible integration hooks (via Pervasive) and open API's
- Fast time to production and deployment...auto upgrades and updates
- 10 years of proven, consistent SaaS
- Modular Go as You Grow Approach to the ITIL Service Desk

